Essential Numbers in Calgary

9-1-1

• For EMERGENCY medial, fire and police response. 
• Call the non-emergency police line at 403-266-1234 to report an incident that is not an emergency.

9-8-8

Suicide Crisis Helpline

• Free support from crisis counsellors for anyone who is facing suicide.
• If your safety is at risk, call 9-8-8 right away.
• A safe space to talk, 24 Hours a day, every day of the year
• Available in English and French. Call or text 9-8-8.
• Worried about someone else? Read what to do here.

8-1-1

• Speak to a Registered Nurse
• Health advice
• Dementia Advice

5-1-1

Alberta Traveller Information

• Current, up-to-the-minute road and traffic conditions in Alberta. The information covers highway conditions, roadwork, major incidents, weather alerts, availability of ferry services and waiting times at border crossings.
• Calgary road & traffic conditions: Online: https://511.alberta.ca/region/Calgary#:Alerts
• Calgary traffic cameras can be viewed on City of Calgary Roads
• Travelling? You can dial toll-free 1-855-391-9743 from anywhere in North America to hear the same information as if you are dialing 511 from within Alberta.

3-1-1

• All City Services
• Bylaw-related issues
• Sidewalks: ice, debris, repairs required
• Streets: Cleaning, Plowing, Potholes, Sinkholes, etc
• Grafiti
• Property Tax Inquiries
• www.calgary.ca

2-1-1

• Information and referrals for community and social services
• www.ab.211.ca

FAMILY DOCTORS & SPECIALISTS

• Use the Alberta Find A Doctor search tool provided by the Primary Care Networks to find a provider accepting new patients near you.
• Use the College of Physicians & Surgeons of Alberta seach tool to find practice information on any specialist or family doctor in Alberta
• For health advice or information, call 8-1-1 Health Link or visit myhealth.alberta.ca.
• Access your personal health information with MyHealth Records.  View your own health records, manage your immunization records, medical history, and most lab and diagnostic results. 

Shelters

Seniors' Emergency Shelters:

Alberta Council of Women's Shelters: Call 1-866-331-3933 or for a map and shelter information, visit https://acws.ca/shelters/

Year -Round Shelters in Calgary:

• Alpha House Shelter, 203 15 Avenue SE, 403-234-7388
• The Children's Cottage Society – Brenda’s House (for families), 1921 28 Street SW, 403-242-8575
• Calgary Drop-In & Rehab Centre, 1 Dermot Baldwin Way SE, 403-266-3600
• Inn From the Cold (for families), 110 11 Avenue SE, 403-263-8384
• YW Calgary Emergency Shelter, 1715 17 Avenue SE, 403-705-0315
• Mustard Seed Foothills Shelter, 7025 44 Street SE, 403-723-9422
• Mustard Seed (for women only), 110 11 Avenue SE, 587-447-1345
• Salvation Army Centre of Hope (for men only), 420 9 Avenue SE, 403-410-1111
• Salvation Army Women’s Integrated Supportive Housing (WISH), Wagner Place, 3013 15 Avenue SW, 403-930-2711

Important Emergency Numbers:

• Addiction Helpline: Confidential help for mental health and addiction concerns (gambling, alcohol, tobacco, and other drugs). 1-866-332-2322
• AlbertaQuits Helpline: Free, confidential, non-judgmental support from tobacco cessation counsellors.  1-866-710-7848
• Digital Overdose Response System (DORS) is an app for your cellphone that allows Albertans using opioids or other substances to summon emergency response to their location if they become unconscious. The DORS app cannot guarantee that an overdose will not occur, but it does provide ongoing monitoring to ensure medical response reaches an individual as quickly as possible if they become unresponsive.
• Family Violence Info Line: Confidential support if you or someone you know is going through family violence, dating violence, or abuse. 310-1818 (call or text)
• Income Support Contact Centre: Emergency financial help for people who don’t have resources to meet their basic needs like food, clothing, transportation, and shelter. 1-866-644-5135
• Indigenous Hope for Wellness Helpline: Confidential support for Indigenous peoples from culturally competent counsellors. 1-855-242-3310
• Mental Health Helpline: Confidential support, information, and referrals for Albertans experiencing mental health concerns. 1-877-303-2642
• Men’s Helpline: Call 1-833-327-6367 1-833-327-MENS)
• National Trans Lifeline: Confidential peer support phone service run by trans people for trans and questioning peers. 1-877-330-6366
• Poison & Drug Information Service (PADIS): Confidential advice about poisons and chemicals. 1-800-332-1414
• Rehabilitation Advice Line: Advice and services for people with concerns about pain, movement, development, and daily activities. 1-833-379-0563
• Sexual Violence One Line: Emotional support, information, and referrals for anyone affected by sexual violence. 1-866-403-8000